$1,000 Staging. Done Right or Done Wrong?

When a home stager is hired one of their primary responsibilities is to stage the property in a manner that best solves problems or perceived issues sellers may have with it. Unfortunately this may not always happen.

CASE IN POINT: Recently I received an Email  from Adam in Chicago asking for advice over a dispute he was having with his stager regarding the worked she had preformed. Adam wrote…

Hello Craig,

My name is Adam and I am having a disagreement with a stager I hired.

I am trying to sell a 2-bedroom condo in Chicago and recently hired a professional to stage the empty condo. The property is unique in that the living room is very long and narrow, which is why my realtor and I thought it was important to stage it to show its potential. This is the only living area of the property so it has to look like a living room.

We've since (the staging) had ten showings without an offer.

I had two friends over… both of them said is "this room looks like a hallway". They also said that the way it's staged does not show the potential of the living room.

I called the stager… and she maintains that the room is properly staged and that I need to respect her professional opinion. She discounts these opinions because she says she's the professional.

Do you have any tips on how I could deal with my stager?

Thank you very much,
Adam

So that you have a complete picture of all that was done and how Adam's $1,000 was used to stage his property, I have created this short video show.



So... now that you have a more complete picture, I have a few final questions for you to consider.

1. Given the budget, Adam’s instruction, and the style of the home, did the stager stage the home correctly?
2. Did the stager provide a good solution for the problematic living room?
3. If Adam feels the solution provided does not solve the living rooms problem, what should he do?
4. What actions do you suggest the stager take to solve the problem?

Whether you are a seller, stager or realtor... I  am curious to know what you think.

Craig

OOPS Goes the Staging!

From when we were just little kids we were taught there is a difference between what is right & wrong and what is good & bad. While these initial lessons of life had to do with basic relationship skills and behaviors, as we got older, we expanded in our awareness of good & bad, right & wrong rules that applied to other parts of our lives. Rules, we grew to understand, helped to guide us in subjects we study, the hobbies we undertake, the sports we play, and the work we do. In short, we gained insight and knowledge that there are proper ways things are to be done if you are going to do them well.

So while learned knowledge is a good thing, we also have discovered that correctly applying that knowledge can prove to be a quite a challenge…which also holds true to home staging. Even though there are those who are knowledgeable and appreciative of staging, some have come to realize it takes skill and ability to properly apply that knowledge. This is one of reasons why the staging industry is on the rise.

BUT, if you are young in your understanding of what staging is, there is something ELSE you need to know about it and the people who present themselves as stagers. Be advised… not everyone that says they know staging or claims they are stagers really can do it. There are far too many people now jumping in to an unregulated industry claiming they KNOW how to stage. Their final staging results unfortunately demonstrate their gross lack of understanding and break basic staging rules. AND I have to admit this really ticks me off!

To make my point, let me give you an example of a problematic staging in the form of a short video called "OOPS Goes the Staging!" (Oh… be sure your speakers are on.)

For the sake of fair disclosure, I want to let you know we here at Real Estaging are VERY familiar with the property featured and critiqued in my video… we actually lost the bid to stage it to whoever did the work in the video. So while some might think I am upset because we lost the job that person... that is just not the case. (Anyone that has been in sales for any length of time knows that is the way it is in sales... "You win some and you loose some.")

Anyway, the reason I am so ticked-off is because good and proper staging DOES follow certain rules, practices and procedures that when done well and done right will help the property sell. It is upsetting to know that this Chicago developer finally got the message that “staging helps to sell homes” and they were willing to invest hard earned money, only to get a final "staging" that actually works AGAINST their property's sale. Plus what makes this staging a sadder story is the fact that this was to be the model for a multi-unit property.

Unfortunately, Realtors, home sellers and small builders really don't know exactly what good home staging is and what it is not. Why? Well, for one reason home staging is still a relatively new marketing tool and has yet to be fully embraced as a viable option for selling homes. So if you are wondering, "What is GOOD and what is BAD staging?” or “What exactly makes a staging RIGHT from what makes it WRONG?" Well, to help you let's start with 4 Basic Staging Rules most of you have likely heard of. These basics are...

1. De-clutter and organize the home to minimize visual distractions.
2. Neutralize the home's look so that it appeals to the largest buying audience as possible.
3. Arrange furnishings and accessories to best show the home's space and features.
4. Add what's missing to finalize the home's appeal.

So as you watch the "OOPS goes the Staging!" video keep these very basic real estate staging rules in mind. By the time you are finished with it, you will begin to see and understand a little of what bad staging is and where this staging pooped out. And… in closing, if you remember nothing else I hope your remember this... filling a property chock full of pretty furnishings and accessories is NOT staging!

But when staging is done well and done right... it sells homes! PERIOD!

Me

PS: If you would like MORE detailed explanation of the 12 BIGGEST STAGING OOPS in this property...be sure to click on the "DETAIL" button located along the bottom of the embedded video.

A Tale of Two Stages

Does this sound familiar? For home sellers it is the best of times, it is the worst of times, it is the age of wise choices, it is the age of foolish decisions, it is the age of sales success and the age of missed opportunities.

In short, it is an age where home sellers are beginning to realize that how their own "sales tale" plays out is more in their control then ever before. More and more know that if they want to sell their home they need to assume responsibility and take a proactive role in the sale. How? Well, besides just hiring a realtor, home sellers are beginning to understand that they must do all they can to make their homes look and be as appealing as possible.
In fact this blog tale is about two couple who did just this… they hired experienced professional that knew how to create the right appeal required to get buyers interested in their properties. What makes this tale more interesting is the fact that it took place during the worst real estate market in years and at the slowest time of the year... a cold and snowy Chicago December 2007.

Late last December, we here at Real Estaging received a call from two different Lincoln Park couples. Both wanted to hire a real estate stager to advise them as to what they could do to best prepare/merchandise the homes they were selling, yet still living in.

Each seller had different reasons why they wanted to hire a stager. The first couple (Home #1 -above) had not yet listed their home and they wanted to get it in tip top shape before they formally put it up for sale in the market. The second couple (Home #2 - below) unfortunately had had their home on the market over 6 months and were not getting ANY offers. This couple was tired and weary and really just wanted to get on with their lives.

So we here at Real Estaging stopped by and did what most real estate stagers do. We toured the property and gave the typical and predictable advice and suggestions (i.e. de-clutter, depersonalize, make repairs, clean up, thin out and rearrange the furniture). But while staging consulting advice as this is good and necessary, both homes still need more. It is "MORE" that makes this staging tale a bit different and helped make 2 prospective buyers respond in the favorable ways they did.

You see both these homes needed just a bit MORE in the way of furnishings and accessories (props). While bringing additional props into occupied homes is not a typical service offered by most home stagers, we here at Real Estaging have found that by adding a few key accessories a home can be given the final FINISHED look that influences buyers to make offers. We often find that adding the right props helps to: 1) Add visual appeal, 2) Tie the home together so that it has flow and continuity, and 3) Solves perplexing space issues. The red dots in both sets of pictures above marks the props we add in some of the rooms.

The first set of pictures (Home #1) is from a Lincoln Park real estate staging that got an offer just a few short hours after it had been toured by the very FIRST person to look at it after staging. For this property we loaned the sellers 45 props (furniture and accessories) to give the homes a finished and polished look. In particular we needed to replace a massive coffee table with a smaller one, bring in a kitchen table and 4 chairs (they did not own one) and replace "controversial" wall art with more understated art.

For the second home (Home #2) we added a little bit more. For this home we brought in about 50 items. One problem with the property was the fact that the fireplace had no visual appeal. It needed some accessories to add some visual interest to it. Also the wall, directly to the right of the fireplace had NO art on it. The massive 12 foot high wall was a big, blank and boring! We are proud to say, that after being on the market for 6 months, the sellers of this property finally received an offer just 1 week after we staged it.

So that is our tale of 2 stagings that ends happily for two Lincoln Park couples selling their homes. Both took a long hard look at the real estate age we are in and then did what was necessary to help them market their homes successfully. Each may now be saying... "It is a far, far better thing that I do, than I have ever done; it is a far, far better opportunity to move on now that I have staged than I have ever known." (Schmaltzy ending... but you get the point.)

Staging It Forward...

Me

A SPECIAL THANK-YOU GOES OUT TO THE REAL ESTATE TOMATO... for giving this post the coveted "Bon Jovi" award in the 80th Carnival of Real Estate.

Story of a Staged Silk Purse & a Sow's Ear

(Scroll down for Video Show) While home staging CAN turn a "sow's ear" of a home into a beautiful and easily sellable "silk purse", there still is only so much staging can do to improve a home's appeal to potential buyers. Sometimes a house that is for sale, even if it is priced right, has quality construction, or uses the most expensive and luxurious finishes... just can't be helped with staging.

CASE IN POINT: Above is an exterior shot of an absolutely beautiful 3/4 of a million dollar Chicago area home that was built well over 1 1/2 years ago... and has not sold. In fact, 17 months after it had NOT sold, the builder hired one of the finest and MOST savvy Realtors I know. The new Realtor called in Real Estaging with the hopes that if we created a beautiful view on the inside it would help counter the house's "problem" that was keeping the house from being sold.

Actually, except for the fact that this spec home was vacant, it really had no other problems of its own. However, was keeping it from being sold WAS quite obvious when we first visited this listing. Even before we ever entered the property, we knew exactly WHY the house wasn't selling. The problem was the neighbor's house and the fact that the yard looked like a pig sty. It didn't help that the home was filled with windows that overlooked the neighboring property.

Both the Realtor and I tried to advise the builder, BEFORE staging the interior, that it would be best to put up a privacy fence to help block the view of the neighboring property. While advice like might risk our chance of getting a staging job, I knew this would be the BEST option... the views out the living room, office and great room windows were/are that bad.

How bad is the actual view out the windows of the neighbors property? Well, below is a quick 30 second video tour of the home and the neighboring property it looks out on.


(Click HERE to view the Video Show if the show does not appear above.)

When I first spoke with the builder he was well aware of the problem (in fact he had installed cellular shades on that side of the house) with the neighboring view. To him the fence option was financially or legistacally not feasible at the time. To install a new privacy fence meant that the newly poured driveway, that sat RIGHT on the lot line, would have to be totally removed. The expense to remove the existing driveway, install a new fence and then reinstall a new driveway would total well over $10,000. The builder hoped investing in real estate staging would do the trick. So we staged the property... it looked fantastic and the builder was quite pleased.

Well, this past week we de-staged it and unfortunately it still had not sold. So I guess this puts a new slant on an old saying... "you can't sell a silk purse when it SITS next to a sow's ear."

Me

Home Staging Gets a Red Eye in Chicago

"You can rent movies. You can rent an apartment. If you live or work in a street-parking desert, you can even rent a space for your ride. So why not add luxury to that list?" This is what Kyra Kyles wrote the introduction to her cover story in last weeks Red Eye Newspaper. (For those of you that don't know what a "Red Eye" is... well it is the hip urban free daily newspaper published by the Tribune Corporation here in Chicago.)

The article, entitled "Rent An Image" looked at some of the interesting luxury items that are available to rent in Chicago-land. Well, I have to admit I never considered the props we have available as ubber LUXURY items, like the Austin Martin automobiles and the Prada handbags the article spoke of. But Kyra who interviewed Real Estaging for a side bar story entitled "Go ahead and rent that furniture", (Click on image on lwft to enlarge) pointed out the fact that props can be rented to help you sell your home for more money (Click on image at left to read it). Besides making homes look more appealing, staging has helped sellers make more money when they RAISED the asking price. as well as help to sell homes faster... and considering "time is money" staging a home should be a considered in this current market.

Most home seller's think that staging props are rented for use ONLY in and for vacant property sales. Seller's don't know that some home stager's can also rent just the right piece or pieces to finish off the look and appeal of their property as they live there while it on the market. The main advantage of renting is the fact that the seller need not spend the time to shop for decorative items or spend full retail prices to buy those items. The other VERY important advantage of using a stager's props is the fact that a stager knows to use pieces that are UNDERSTATED. When selling your home, your house needs to be the star, not the stuff in it. Experienced stagers know how to create a "put together look" with out our stuff ending up being a beautiful distraction.

So thanks Red Eye... your unique story angle helps to make another fine point about home staging.

Me


PS: If you would like to see an entire PDF sample of Chicago's Red Eye Newspaper... CLICK HERE.

Since Home Stagers Aren't Popeye, Home Sellers Don't You Be Wimpy!

When I was a little kid I used to watch the animated cartoon Popeye on Television. One of the cartoon's secondary characters was a sweet harmless lovable oaf named Wimpy. But Wimpy had a major "issue"... he was addicted to hamburgers.

Hamburgers! Hamburgers! Hamburgers!

Wimpy craved them and could not get enough of them. He would do ANYTHING for one. Even if he didn't have the money to buy one he would try to mooch money from the other characters in the cartoon so he could buy one. Wimpy is now known for his famous line, "I'd gladly pay you Tuesday for a hamburger today."

So what does Wimpy have to do with Home Staging? Well, in the 3-plus years Real Estaging has been merchandising properties in Chicago and its burbs we have brought a LOT of spinach into many homes' saleability. However, being that home staging is still relatively new and misunderstood, we sometimes get asked if we would accept payment for our staging services at closing. I gotta admit EVERY time we are asked that I can't help but think of poor old Wimpy.

Why shouldn't a home stager expect to wait for payment for the services they provided until the closing? Well, it might help you to understand when to pay a stager if you look at what we do from these perspectives.

FIRST, staging services are like any other services provided by an independent contractor hired to help ready a home for its eventual sale. Would you ask or expect a painter who had painted a house, in order to get it ready for sale, to accept payment once the house is sold? Or would you ask a landscaper who trims the bushes, edges the lawn, and plants flowers to accept payment for their services once the house is sold? No! So why should a home stager expected to be paid at closing?

SECOND (and MORE importantly) is the fact that while the whole purpose of staging is to prepare a home that is for sale and IMPROVE its attraction for potential buyers... home staging does NOT guarantee the sale.

Remember, a home stager's responsibility is to prepare a house for its sale in the market... NOT SELL IT. It is the Realtor's job is to sell the property. When a stager has completed their work... the Realtor takes over to make the sale happen. As a property merchandiser, once we set a home and leave the premises, the home stager has NO control over multiple dynamics that can and WILL impact the home's sale. Dynamics such as:

• PRICE - A property that is priced too high will never sell, no matter how much staging you do.
• MARKETING PLAN - A property can be staged all nice and pretty, but if a realtor is not getting the word out on it, then staging will not help.
• INSPECTION FINDINGS - A home might look great on the surface... but lurking below a pretty surface may be an issue that ONLY an inspector will find.
• SELLER MOTIVATION - If a seller has underlying "issues" that thwarts a sale... then a sale just might not happen.
• SELLING SKILLS - Some deals are just harder to close than others and require more sales acumen. Again while the home might look great, if the Realtor is can not close deals, staging will not help.
• BUYER'S FINANCING - Stagers have not control on a buyer's eligibility or ability to secure financing for a staged home they want to buy. (So did we NOT do the job?)
• MAINTENANCE - If a home seller reverts to their pre-staged untidy cluttered ways the stagers work will be compromised. Also if a home is not kept clean... that also will undermine the positive impact a staged home can have.

So if you compelled to ask that Wimpy question... know that this Real Estaging Bluto and others will most likely reply "NO...but we do take Master Card, Visa and American Express."

And remember there is plenty of staging spinach here… to help you learn more to sell your home.

Me

Staged Home Raises Funds to Benefit Art Center

Well, I gotta admit it really is odd to see the house empty again… but just one weekend later that's how this house sits.

However, LAST weekend, this newly constructed luxury home in Park Ridge, Illinois was staged and GLORIOUSLY TRANSFORMED (as these photos show) into the premier site on the Artistic Living Tour of Homes.










Last weekend was the culmination of over year of preparation for a unique fund raising event. The weekend's festivities were no small undertaking, as it took an army of volunteers, who graciously donated their time, talent and treasure, to totally transform this site into a beautiful staged show-house... all for the benefit of Brickton Art Center.

I am happy and proud to report that the Artistic Living Tour of Homes, a show-house plus 5 tour residential tour homes, was a wonderful success. With over 300 people touring the sites… everyone is already buzzing about next year. The volunteers are excited and full of ideas and anticipation on how to make next year’s tour even better. One resident even already offered their home as a tour site!








This “staged” fund raising event was for Brickton Art Center. Brickton does amazing things with and for the arts and is one of the “crown jewels” of our community. It is one of those unique resources within Park Ridge that makes this city such a desirable community to live in.

Brickton, is a small art center tucked away in a corner of the downtown area, currently fulfills the cultural and creative needs of over 6,000 Park Ridge and Northwest Chicago community members each year. It offers over 200 fine arts classes and has hosted nearly 100 gallery exhibits featuring established, emerging and developing Illinois artists. PLUS, and most importantly, Brickton creates beautiful changes in the lives of at-risk populations through it’s out-reach and art therapy based programs.








However, like any not-for-profit, raising funds to continue Brickton’s mission is critical.

At Real Estaging, where one of our core values is to support not-for-profit organizations that are making a difference in the world, it made total sense to offer our help and support such a wonderful organization. We've known how staging can be used as an AWESOME marketing tool for selling... so it made perfect sense to adapt it for this event and create an entirely new version of Brickton’s Artistic Living event.

This event was no small undertaking… besides creating a fresh adaptation of the event and then coordinating all the creative talent of the Gallery Home, whose rooms were each separately "staged" by 9 different designers and/or retailers, we also worked with 5 residents in Park Ridge who graciously opened up their homes as sites on the first ever Park Ridge Tour of Homes. We received accolades for having the “perfect mixture” of big homes, small homes, contemporary homes, traditional homes, new homes, and old homes. The homes we selected were a perfect cross section of all that Park Ridge has to offer.

Having a great idea is one thing, but a weekend long city-wide event of this magnitude takes hundreds of helping hands, including individuals, business organizations, artists, designers, home stagers, elected officials, corporations, residents, neighbors, and families. It took a community working together to make this event the success that it was.

So, needless to say Brickton staff and the army of volunteers were THRILLED that after all their hard work the Grand Opening ceremony was recognized by state Senator Dan Kotowski. Senator Kotowski came and cut the ribbon kicking off the tour and opening the Gallery Home last Friday night at the Gallery 1033 Cocktail Party. More pictures of the gallery home and the cocktail party can be seen here.

So, all I can say is a heartfelt “thank-you” to the many of you that helped stage this successful event.

Finally, to my fellow home stagers, I share this idea with you… for while this one event showcased how we transform spaces, more importantly it shows that we can Staged It Forward... by giving it back.

Keep Staging It Forward...
Me


PS: Oh... Real Estaging staged the Red Living Room & Dining in the pictures above and in the link.

THANKS NBC CHICAGO... for featuring this story on your web site.

Are Model Homes Dying Design Dinosaurs?

(For a clearer larger version, click on the image above)

Every year large builder/developers all across the country invest millions of dollars to construct, design and install lovely & lush model homes. Why? It is pretty simple… models sell homes. As one would expect, a model is a great tool to help a potential buyer figure out just how to arrange and fit furniture within a prospective home. However, and more importantly, builders know a beautiful model does something else, it connects emotionally with the buyer... inviting them to a new possible "lifestyle" the might enjoyed if they bought the home.

Until recently, only larger builder/developers could justify, afford and benefit from investing significant sums of money required to create a model. But now, because of the unique approach to design that home staging offers, more and more smaller "boutique" builders have learned that experienced Home Stagers can inexpensively design and quickly install beautifully staged models that rival the über-expensive models of their larger counter parts.

However, a good thing will only stay a secret for so long, it was only a matter of time before a savvy larger builder would discover the cost effective model resource smaller builders were using... and that builder is one of the nation's largest builders, Toll Brothers. Recently we here at Real Estaging were contracted to stage a quick delivery spec home within Toll Brother’s upscale community Hawthorn Woods Country Club, located in Chicago’s far northwest suburbs.

What makes this staging story even more extraordinary is the fact that Toll Brothers ALREADY HAD a lovely & lush model for the same home we staged. Pictured above are interior photographs, taken from much the same reference point, of the both the original lovely & lush model and the staged model we designed and installed. (I am not going to tell you which is which quite yet.) While I don't know how much time it took to plan and install or how many thousands and thousands of dollars were spent on the lovely & lush model... I do know we, planned, designed and installed our staged model in ONLY 3 ½ days and all for less than $5,000. (Which also happens to include the rental fee for furniture provided by Brook Furniture Rental.)

Developers need to know that traditional designers often struggle with the staging approach, for they get caught up in trying to make too much of a design statement. The ability to create and deliver a beautiful model in a short amount of time is one of skills that makes a stager different than traditional model designers. How do we know this? We have seen it first hand observing the desingers in our sister design company (Craig Interior Design) attempt to stage. And as we all know... design time is money.

So, how will the use of home staging as an alternative to models play out in the long run? Will developers explore and take advantage of this new approach and allow their lovely & lush models go the way of the dinosaur? Well, that is yet to be determined. However, I applaud both the sales manager, Julie Tarsio, and property manager, Dan Miekina of Toll Brothers for having the foresight and innovative thinking to look at new possibilities and try new approaches, when it comes to using design as marketing tool. In the future, one wonders that if because of creative thinking like this, the vast amount of moneys builders had spent on models will be redirected into staging multiple spec homes that dot their communities, and in doing so give more homes within a development their own unique yet enticing model lifestyle image.

Stage It Forward... with ideas and information
Me

PS: Click on the image above to see a clearer larger version of the images… oh and the image in the lower left is the real-estaged model.

3 years Ago TODAY, We First Appeared on "STAGE"

Today, is the third anniversary of my first home I ever staged. So, I thought I would reveal the back-story behind my own first home staging experience and how it proved to ME that home staging really works.

Back in March of 2004, after I had completed my studies in interior design at Harrington College of Design, I was asked by a Realtor to "stage" a high rise condo in Chicago, which actually had a lot working against its potential sale. I can remember thinking... "Staging? What the heck is that?" You see at that time, I really knew NOTHING about home staging. So I researched what I could on the web. However, unfortunately at that time, there was not as much information available as there is today on sits such as in Active Rain's Stage It Forward group. But there was enough that I was able to get the "basics" of what staging is all about… which was to de-clutter and let the HOUSE be the STAR not the STUFF in it.So with this new found LIMITED information I did the next best thing I could do... I blended this new understanding with: 1.) My own life experiences of multiple moves (where my father, an account executive for United Air Lines, always had us get the house "ready for selling" each time we were transferred) 2.) My newly educated creative passion (interior design) and 3.) My professional career experiences spanning the past 20 years (sales, marketing and most importantly and helpful... advertising).

I can recall going out and buying nearly $700 worth of props for this 2 bedroom 2 bathroom condo and thinking "what would I do with all these nic-nacs & fake plants when the condo sold?" But, I didn't worry too much... as I figured I could always use the after photos as part of my interior design portfolio. (Odd thing is I DON'T use these photos in either our interior design portfolio OR our staging portfolio.)

Well, anyway, the home staging not only worked... and worked FANTASTICALLY!

The property sold in 10 days, had 3 offers and sold over its original list price! While selling over list is not unheard of, what makes this QUITE unique is the fact that NOTHING had been selling it the ENTIRE high-rise for months as any new owner was going to be hit with a special assessment for new windows. In the case of this particular corner unit the special assessment was going to be an astounding $20,000!

Plus what was also working against the sale was its original kitchen (ugly dated metal cabinets) and there were OTHER units in the same tier of the high-rise with fully renovated kitchens. So you can see why I say much was working against the sale of this condo.

It is no surprise, and rightfully so, that the Listing Realtor still takes great pride in the fact that for over 2 years after it sold this unit held the selling price record for a non-renovated 2 bedroom, 2 bathroom unit in this condominium high-rise.

This whole experience was AMAZING to me… I learned FIRST HAND just how awesome of a marketing tool home staging can be when it comes to selling real estate.

Needless to say, I was SOLD ON STAGING in Chicago… and on that day I became a home stager and Real Estaging was born.

Stage It Forward...
Me

Show Thanks & Share Your Message... in a Bubbly Way

I know I write a lot on real estate staging. But my REAL passion is marketing and advertising. I LOVE finding new ways to break through the typical "advertising noise" and connect with people in the market. (Staging happens to be an amazing tool that cuts through the noise of other ordinary properties in the market... that is why I am so committed to it.)

Anyway, a few years ago we decide to divert some of our advertising dollars out of our print media budget and find ways to connect to our clients and potential clients in more creative and rewarding way. So what did we do? We threw a small party!

Well, actually we always had a personal holiday party... we just decided to give it over to our company.

We gave the party a name "Tween the Holidays" so that ALL (regardless of religious beliefs) knew they were welcome. (We don't specify which holidays it is ‘tween... heck, we could be talking about Halloween and Valentines Day.) THEN we gave it a theme twist... we made it a Champagne Party!

The best date to have this party we found is the night right BEFORE the last work day before the New Year's holiday break. Why on this day? Because no one typically plans a party for that night, hence no conflicts. And since no one really WANTS to work the next day... our party is well attended! Last year we had over 125 people.

Providing Champagne for this many party goers could be costly venture. So to spread the expense around we ask those we invite to bring one bottle of (QUALITY) champagne. We then of course provide more drink and the food. Typically we can cover the night's food and drink for under $800... which is really not the expensive when you look at the cost of ONE 1/4 page ad in a local newspaper.

To make the party a bit more intriguing there is another fun gimmick tied to the party night. Well, we also ask that people bring and donate one champagne flute. To date we have nearly 100 different glasses in the party's collection. THIS is a great ice breaker... and a unique conversation starter.

Finally, we invite EVERYONE! Friends, clients, family, colleagues, network contacts, neighbors, potential clients... you name all are welcome! All who are invited are welcome to invite who ever they like too.

The party is starting to generate and ride on its own "BUZZ!" So to make it even better we are "giving" the party over to a local not-for-profit. Of course our name is "on" it... but someone else now can benefit too.

I share this with you all because it doesn't take much time, its effective and its fun. I hope you spin my idea in your own way to help you and your business

Stage it forward...

Craig (Me)

PS: Consider yourself invited, if you are interested in attending. Again ALL are welcome. If interested please RSVP. (I will send you the location details.)

POST SCRIPT & UPDATE:

All of us, at Real Estaging, were delighted and thrilled when Chicago Agent Magazine, Chicago's premier news & trade publication reporting on Chicago's real estate industry, choose to cover our event. I have to say that Chicago Agent Magazine has consistently been a champion for Real Estaging's success... so I don't know how to thank them enough. But I will find a way...

Anyway, here is a reprint of the photo spread that Chicago Agent published on our event in there February 12th issue.

THANK YOU so very much Jennifer Morrell, Editor. In this age where ONLY the "big dogs" seem to get all the attention, Jennifer choose to include us... a small dog of the real estate industry here in Chicago.

Plus, we would like to extend an EXTRA SPECIAL THANK YOU to Jodi Schallman, Events Photographer for the magazine. Next year, Jodi you need to come as a GUEST and let some one else shoot us... you are TOO much fun.

Me (Again)

Did OPRAH'S SHOW Send a Mixed Message to Home Sellers?

It's no secret how much I admire and respect Oprah. So this week when I finally watched Oprah’s show on preparing a home for its sale I have to say I was let down.

I applaud the shows hope to help home sellers who currently find themselves financially and emotionally burdened with a house that won't sell... after watching this segment I felt the show sent a confusing and false message about what it takes to ready a house for its sale… especially in a TOUGH “buyer's market”. In this episode, the efforts of Oprah's design guru Nate Berkus were chronicled as he helped a financially strapped couple, Zigi & Yosef Edmonds, repair and visually prepare their townhouse before being put up for sale. The home located in Redondo Beach, has 3 bedrooms, 2 ½ bath and eventually listed for $609,999.

The show made it quite clear that in a buyers market the buyer can be fussy. Following Nate's Top 10 tips to ready a house for its sale, is sound "staging" advice. Implementing these tips would surly prove to be beneficial to struggling home sellers.

Unfortunately, my first let down with the show has to do with fact that the staging budget for the Edmond's property was a whopping $10,000. This $10k covered furniture, fixtures and finishes. Unfortunately this "Hollywood" budget is totally unrealistic and fear it will end up discouraging the most home sellers who would and could benefit from less costly home staging solutions. So while home looked FANTASTIC... the show NEVER made it clear just WHO was paying the $10k for all the merchandise that was bought in. I do know that in the introductory bio piece produced on the Edmonds the show said they were financially strapped. The bio went on to say the Edmonds had to sell their home because of grave financial problems.

So my first point I want to make to home sellers interested in staging is that real estate staging typically DOES NOT cost what was spent by Nate on this segment of the Oprah Show.

Now with that being said, it is also important to understand just that real estate staging is breaks down to 3 key areas...TIME, TALENT & TREASURE. And while we know the Edmond's staging budget included $10k worth of "treasure"... I believe it is unfair and misleading not to point out the fact that staging also takes TIME and TALENT to achieve an overall merchandising solution. Therefore, with regards to TIME & TALENT required for Edmund's staging, I have 2 questions:

1. Who paid for the TIME to perform the physical labor of painting, planting, installing, building, removing old carpet & flooring, installing new carpet & flooring, and removing the out dated appliances? (Note: Zigi and Yosef were part of the labor force... but NOT the entire force.)
2. Who paid for the creative TALENT (staging know-how) of both Nate (Interior Decor) and Jamie Durie (Deckscaping)?

So my second major let down with the show is the fact that it was NOT made clear that implementing effective and successful staging requires the seller to know what to do, how to do it, and have skill and physical ability to do it. If the seller does not have knowledge, skill and ability... those who do need to be hired and paid for what they provide.

I am happy to say that while the show may have ended up sending a bit of an over simplified message regarding real estate staging... it still exceeded my expectations in a way that only Oprah does so well. (So, NO I am NOT throwing an “Oprah baby” out with its bath water.)

In typical Oprah fashion she found a wonderful family that NEEDED a home staging jumpstart (a prime "Stage it Forward..." cause for sure). Life for the Edmonds has been a very sad course of events. Yosef, who quit his job in hopes to pursue dreams of freedom and success through self employment, has not triumphed. So to help keep his family of 4 financially alive they MUST sell their home and since January 2006 they have been trying. On top of all the financial problems plaguing the Edmonds, Zigi is a also suffering from a brain tumor. So all in all, they see selling their home as a much needed opportunity to escape some their problems.

The good news is as of last Saturday... a sale is pending for the Zigi and Yosef’s home. I pray this is a sign that the Edmonds are finally turning a corner.

Stage it forward...

Craig (Me)

Flexibility is Required.... when Working with Seniors

Well it finally happened… I had my opportunity to talk about home staging to the group of seniors selling their homes. Everyone was surprised to see that the auditorium PACKED with an overflow audience... in fact there were those that had to be turned away. To be honest was surprised as I honestly did NOT expect so many people to attend.

Anyway, anxiety and upset was thick in the room. You could feel that the folks attending were searching for any answers that would help them sell their properties. I glad I prepared my story and "staging" case. The practice of staging a house to help ready it for a faster sale is still for new concept for most. And... It has been my experience that the SENIOR market is a little less accepting of new ideas. THAT, coupled with the facts that they have strong emotional ties to the homes they are selling, make seniors a tough "sell" for a stager.

So to get those attending to appreciate the benefits of staging, I knew I had to FIRST get them to understand that their homes can no longer be THEIR "homes". I had to get them to understand the basic HOUSE vs. HOME theory. To do this I started my talk from a place THEY understood and moved them to a place they may never have thought about. You might say I flexed their minds. I began the workshop talking about common everyday phrases like:

* House sweet House.
* Be it ever so humble, there's no place like house.
* House is were the heart is.
* Welcome house.

A few hearty chuckles later, I followed this up with a discussion about how “love” created the emotional bond they had with THEIR house… ultimately making it THIER home. The audience began to see what I was saying.

So then to make a statement "YEARS AGO, you bought a HOUSE and turned it into your HOME" and then flip it and say "TODAY, to sell your HOME you must return it to being a HOUSE" was a concept they could get AND be open to.

With new distinction of House and Home… I then went on to share with them into my 7 Basic Principles of Staging and 7 Tips I associate with each principal. The 7 Tips are:

1. Buyers infer a clean house has been kept in good repair.
2. Buyers are looking to buy a house that fits THEIR needs, lifestyle and personality... don't distract them with yours.
3. Store it, Sell it, or Trash it.
4. Bring a home inspector in PRIOR to listing, and fix problems before a buyer's inspector finds them.
5. Neutralize it... think beige thoughts.
6. Remove beautiful distractions.
7. The front doorway MUST be clean and welcoming.

Now it was easy for the crowd to accept my closing statement: "Staging creates a blanker canvas for a buyer to start painting the picture of their own lives and make your HOUSE their HOME."

So while it took some flexing and bending... in 25 minutes I got this group of seniors to wrap their minds around the new concept of staging and how it CAN help them sell their HOUSES.

I share this with other stagers so that you can, "stage it forward..."
Craig (Me)

PS: This seminar went so well, I've been invited back in January 2007 for another mind bender.

CHICAGO REALTORS... tune into this opportunity NOW!

So I've been talking to Kim Segal a researcher working for HGTV.

Kim has shared with me a BIG OPPROTUNITY for realtors in Chicago-land... it is the fact that HGTV's #1 Real Estate Show wants to feature realtors in Chicago! (Kim is also looking for realtors in Denver, Raleigh, Vancouver, and Montreal!)

"BUY ME" is HGTV's reality-based TV series that chronicles the real-life drama of selling a home. From "For Sale" to "SOLD", each episode features a new story with a different entertaining twist.

"BUY ME" will tell your story by taking their viewers behind-the-scenes to meet your sellers, buyers, contractors, stagers and home inspectors. Televised across Canada and the United States, "Buy Me" gives participating agents TV exposure on a massive scale. As an added incentive, Homeowners receive a cash bonus.

Debbie Travis - famous for her decorating flair and hit series' The Painted House and Facelift, is the show's executive producer.

GOOD NEWS for Real Estate Agents in DENVER, RALEIGH, VANCOUVER, CALGARY and MONTREAL they are looking agents there too!

Kim's Criteria: Extroverted homeowners and agents, single family homes, more then 1 person occupying the home, new listings preferred.

INTERESTED in being on the show? Well you can contact Kim Segal (a major sweetheart!) via phone at: (514) 846-1940 ext. 242 or email Kim directly at kim@buymetv.com.

This is an AWESOME OPPORTUNITY and is just what "stage it forward..." is all about... professionals helping each other succeed.

PS: THANK YOU Kim!

stage it forward...

"CHEERS" to new marketing opportunities for stagers!

So if you have not figured it out yet... I have a BIG mouth.

I would rather share what I know and NEW THINGS I have learned about staging then hold it as a trade secret. WHY? Because the staging industry is young and the faster we all share what we learn the better realtors are helped, seller's benifit and the quicker the enitire industry grows.

Anyway, today I visited a Retirement Community to set up a time to come in (open my big mouth) and talk to "residents in waiting". What I mean is that the Retirment Community has new residents who are wanting to move in and enjoy their golden years... if only they could sell their existing homes.

The Retirement Community wants me to come in and share my ideas, insights, thoughts and benifits of staging with these folks. The management is being both savvy and proactive... as they want to educate and help future residents sell their current homes. HOW cool and clever is that?
Considering the audience, this will take a bit of targeted message crafting for sure... but it is an opportunity I welcome.

Oh and where did the Retirement Community find me and my big mouth? Right here... because of my blogging.

CHEERS TO BLOGGING... it is making a difference!

Staged Property does NOT sell... BUT WHY?

Here is a set of Before & After pictures of a TOTALLY VACANT property we staged back in mid June and un-staged yesterday.

IT DID NOT SELL. WHY? Was it because staging really does not help?

SOME nay-sayers might (and will) jump to that conclusion. I happen to have experienced far too many POSTIVE results because of our work to agree with that deduction.
Could it be because of the slow / poor market? Yes, that is a strong possibility. Actually the owner WAS able to rent it in the end.

OR COULD IT BE IT WAS PRICED WAY TO HIGH? YES, DEFINETLY in this case that WAS the reason! How would I come to that conclusion? Well my first clue was the day we were unloading our deliver truck and a “curious” neighbor popped over to greet and meet what she hoped was the new neighbor. When I told her we were the stagers she curtly replied… “Well, I hope it works… this house is WAY over priced.”

THEN the listing agent confided in one of our Services Specialists that he felt the property was OVERPRICED by whopping $40,000!

This is why when a potential client asks me “Does staging REALLY work?” I reply with confidence… “YES! If it is priced right. You HAVE to LISTEN to your Realtor and take their pricing advice!”

BOTTOM LINE: Staging will NOT work if the property is priced wrong!

If Switzerland was a color, what would it be?

Ok… so this is NOT a blog on behalf of the Swiss Visitor & Convention Bureau.

It is a blog with another basic staging tip about color of and in a house

Q: What is the RIGHT color to use in a home that is on the market… most notably for paint and carpet?

A: NEUTRAL COLORS trump all others. WHY? Because they are non-offensive and are... well neutral. And just because it is a neutral color does NOT equate to it being BORING.

If you have an owner that is reluctant to paint back to a neutral… You might want to make these points.

1. Most landlords who EVEN ALLOW a tenant to re-paint a rental then REQUIRES the rented property be painted BACK to a neutral (usually white) upon leaving… or forgo the security deposit. WHY do landlords do this? Well they KNOW the unit will be easier to rent AGAIN.

2. Spec homes are full of neutral elements. Wall colors, wall and floor tile, carpeting, and plumbing fixtures. WHY? Because builders and developers know they can SELL properties easier that incorporate these colors.

3. What are the color's used in most Spa's? Neautrals. Why? Because they have appeal and attraction... without offending.

I could go on… but those are three examples that might help you make your point.

Under qualifed "stagers" flood the market

Too many unqualified and nontalented people are entering the field of staging... seeing it as a way to make a quick buck. It is easy to separate the amateurs from the professionals. Since they are in the business of "good first impressions" then their websites (heck, their business card) should give you just that. If the site and the protfolio of their work leaves you with a good impression... then I would bet they will be good for you and you seller. But if their own site to looks poor... then my advice is to move on. Staging is not rocket science... but it is creative talent.

Well that's enough for now...
CRAIG

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